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What could be the reasons behind the failures of my futures copy trades?
This in-depth analysis offers insights into the common reasons behind failures in copy trades, offering valuable perspectives for both copy traders and lead traders alike.What could be the reasons behind the opening positions failure? Related trader Common reason Details Copy trader Insufficient funds If the copy trader has insufficient USDT funds in their trading account, they may be unable to open new positions.Published on 1 Sept 2023Updated on 12 Feb 2026203How do I find the Marketcap feature?
Identify trends: detect bullish or bearish market conditions and adjust your trading strategies accordingly.How do I find the Marketcap feature?Published on 27 Feb 2025Updated on 10 Sept 20256How do I find the token unlocks feature?
You can easily find the token unlocks schedule by following these steps:On the web Go to the Markets menu on the homepage Search for the token you want to check using the search menu Select the token and open its Overview page on the right of the screen Look for the Token unlocks option, which will display the upcoming unlock events and their details Token unlocks menu in the Overview of the crypto page, on the web pageOn the app Use the search bar to find the token you’re interested in Select thePublished on 4 Mar 2025Updated on 10 Sept 202515How do I find my user ID (UID)?
OKX's user ID (UID) is a unique identifier assigned to each account on our exchange platform. Think of it as your account’s fingerprint—exclusive to you and essential for various platform activities. Your user ID helps us to identify your account quickly and accurately, making it an important reference for customer support inquiries, security verification, affiliate programs, and certain...Published on 20 Mar 2025Updated on 27 Apr 2026201Where can I find the minimum BTC amount required for deposits?
App: Open the OKX App > Select Deposit crypto > Select BTC and your preferred network > Minimum deposit. Web: Open the OKX official website > Select Deposit > Select BTC and your preferred network > Minimum deposit. Note: For Lightning network, you can select Lightning on the Network selection page, which will display the minimum deposit amount.Published on 15 Oct 2024Updated on 12 Feb 202634Where can I find the minimum deposit amount required for non-BTC?
If the deposit amount is less than the minimum amount displayed, the funds will not be credited, nor will they be refunded.How can I find the minimum deposit amount?On the App Launch the OKX app, select Assets at the main menu, then select Deposit Search for the token you want to deposit Choose the appropriate network.Published on 16 Oct 2024Updated on 24 Oct 202557How do I find my deposit address and tag/memo/comment?
The process for sub-accounts to find deposit addresses is the same as for the main account. If your deposit address appears different, this may be due to the system upgrade or the presence of multiple available addresses, which is normal. To reduce operational risk, please consistently use the same address when possible.Published on 22 Aug 2023Updated on 22 May 202669,854Why hasn't my deposit been credited?
You can find the Tag on our deposit page If you find a tag, enter the tag in the Tag field on the corresponding platform's withdrawal page. If you can't find the Tag field on the corresponding platform, you can reach out to the corresponding platform's customer support for assistance. Note: if you enter an incorrect/missing tag, it could lead to deposit failure.Published on 1 Sept 2023Updated on 22 May 202614,009Where do I find limits, fees and processing time details for cash deposit?
The limits can vary depending on factors like: The deposit method you choose Your account verification level When selecting a deposit method, you'll find the remaining limit for each one. Select the information (i) icon for more details. The deposit limits as shown on the deposit method selection for the app The deposit limits as shown on the deposit method selection for the webTypes of limits Minimum Deposit limit: Minimum amount you can deposit per transaction.Published on 13 Apr 2026Updated on 17 Apr 2026Where do I find limits, fees and processing time details for cash withdrawal?
The limits can vary depending on factors like: The withdrawal method you choose Your account verification level When selecting a withdrawal method, you'll find the remaining limit for each one. Select the information (i) icon for more details. The withdrawal limits as shown on the withdrawal method selection for the app The withdrawal limits as shown on the withdrawal method selection for the webTypes of limits Minimum withdrawal limit: Minimum amount you can withdraw per transaction.Published on 13 Apr 2026Updated on 17 Apr 2026Where do I find limits, fees and processing time details for cash withdrawal?
The limits can vary depending on factors like: The withdrawal method you choose Your account verification level When selecting a withdrawal method, you'll find the remaining limit for each one. Select the information (i) icon for more details. The withdrawal limits as shown on the withdrawal method selection for the app The withdrawal limits as shown on the withdrawal method selection for the webTypes of limits Minimum withdrawal limit: Minimum amount you can withdraw per transaction.Published on 23 May 2025Updated on 4 Mar 202638Why hasn't my withdrawal arrived in the account?
You can find it on the deposit page of the corresponding platform. If you find a tag, enter the tag in the Tag/memo/comment field on our platform's withdrawal page. If you can't find it on the corresponding platform, you can reach out to customer support to confirm if it needs to be filled. If the corresponding platform doesn't require a tag/memo/comment, you can enter 6 random digits in the Tag/memo/comment field on our platform's withdrawal page.Published on 22 Aug 2023Updated on 22 May 202620,913How do I stay safe from phishing SMS using the name OKX?
A few moments of caution could protect everything in your account. Stay safe and informed. You can check the authenticity of our channels here or if you have any questions, reach out to OKX’s official support—we're here to help.Published on 9 May 2025Updated on 4 Mar 2026323How do I get started with OKX Trade?
As a trading aggregation protocol based on blockchain, DEX aggregators source liquidity from different DEXs, automatically find the best trading route, and split trading amounts across multiple routes in a single transaction, thus offering users better token swap rates than they could get on any single DEX.Best splitting DEX aggregators connect to most major DEXs, such as Uniswap, Kyber, Curve, and 0x.Published on 26 July 2022Updated on 21 May 202678OKX wallet FAQ
Why can't I find a specific crypto in my OKX Wallet, and how can I add it? If you can't find the crypto that you want to receive, you can open your OKX wallet, select Manage crypto > Custom crypto, select a network, and enter the contract address to add it. Find out more here.8. How can I cancel or replace a pending Ethereum transaction in OKX Wallet?Published on 24 Aug 2023Updated on 13 May 20262,956